Describe a time you received bad service at a shop or a restaurant

　　You should say:

　　What goods or services you bought

　　Who you were with

　　When you were served

　　Why you went there

　　And explain how you felt about the service

　　Part 3

　　What kinds of services are bad services?

　　Why do some people choose to remain silent when they receive bad services?

　　Who should be responsible for bad services?

　　As a boss, what would you do to prevent bad services?

　　描述一次你在商店或餐馆得到的不良服务

　　你应该说

　　你买了什么商品或服务

　　你和谁在一起

　　何时得到服务

　　你为什么去那里

　　并解释你对服务的感受

　　Part3

　　什么样的服务是不良服务?

　　为什么有些人在接受不良服务时选择保持沉默?

　　谁应该对不好的服务负责?

　　作为老板，你会怎么做来防止不良服务?

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