场景:危机公关和交流
题型:填空
参考答案:
31-40)completions
31. Some people think using logic is better than theory
32. But a lot of advice is simply a guess
33. The organisation can be a victim
e.g. due to a rumor
34. Crisis can be preventable-resulting from a mistake in the organization
35. To communicate what action is to be taken
36. Need provide proof that the crisis is not so sad
37. Initial objective is to lessen negative opinions
38. There is a serious threat to the reputation of the organization
39. Things can be improved by providing an apology
40. In serious cases compensation is usually offered
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(编辑:JIE)